Warning in Outlook: A program is trying to send an e-mail message on your behalf
- Symptoms
- When sending emails via Microsoft Outlook email client (Microsoft Outlook LTSC 2021, Outlook 2019, Outlook for Office 365, Outlook 2016, and Outlook 2013) you receive the following warning message:
-
A program is trying to send an e-mail message on your behalf. If this is unexpected, click Deny and verify your antivirus software is up-to-date.
-
- This issue is described in Microsoft knowledgebase article 3189806 .
- Cause
- This warning message is displayed when a program tries to access your Outlook client to send an email message on your behalf, and your antivirus software is detected to be inactive or out-of-date.
- Resolution
- Enable or update your antivirus application.
To learn how Outlook detects your antivirus status, follow these steps:- In Outlook, select File, and then select Options.
- Select Trust Center, and then select Trust Center Settings.
- Select Programmatic Access.
- View the Antivirus status that's listed in this window.
- If the status is anything other than Valid, follow the appropriate steps to enable your antivirus program, or update your antivirus program as necessary.
-
